SURGO CONSULTING FACILITATION & TRAINING

Our society is changing in fundamental ways. Your customers, employees, and local communities are expecting you to change too. We can help you navigate the new terrain.

OUR MISSION

Surgo's mission is fourfold: (1) to help organizations identify and implement the changes that will allow them to meet the radically changing expectations of their customers, employees, and local communities around issues of racial equity; (2) to facilitate the sometimes tough and contentious internal conversations that are needed to forge consensus around plans for organizational change;  (3) to give employees the knowledge and tools they need to be effective, efficient and engaged through our cutting-edge employee training and development programs; and (4) to help client organizations identify and recruit diverse professionals.

OUR SERVICES

CONSULTING
SERVICES

In our society, this is a period of upheaval and deep, fundamental change. Make no mistake, when the dust settles, your customers, employees, and local communities will have radically different expectations of you - especially in the areas of diversity, inclusion, and racial equity. We can help you understand what those new expectations are, and what kinds of organizational changes might be instituted to enable you to meet those new expectations while simultaneously bolstering your brand.

FACILITATION
& MEDIATION

We can drive the ideative process necessary to identify the most prudent and impactful ways to respond to the radically changing expectations of your customers, employees, and local communities. After senior leadership has decided which specific operational and/or behavioral changes will be made, we can help you forge consensus and understanding throughout your company through our facilitation and mediation services.  We can help you manage conflict and disagreement, or simply help you consummate agreement.

TRAINING
PROGRAMS

Change is difficult for people, and we have found that organizational change causes employees stress and anxiety.  Training gives them new skills and understanding, and it bolsters their sense of control. We offer training in over twenty substantive areas—including Managing Change, Managing Workplace Conflict, Diversity/Inclusion/Implicit Bias, Creative Thinking, How to Leverage Emotional Intelligence in the Workplace, and How to Work With People From Other Cultures and Backgrounds.

CLIENT TESTIMONIALS

"Stephen and his team at Surgo Consulting are a partner in our DEI work, starting with training and then as a DEI expert to help our team on our DEI journey. He is an excellent trainer, he and his team are customer-focused, have strong platform and facilitation skills and they do a great job of engaging people on DEI topics in a relatable and accessible way. Stephen is wonderful to work with, he is communicative, highly engaged, and listens to feedback to ensure the success of the project. I value his experience and his generous sharing of time and expertise with our team."